BUFFALO WATER AUTHORITY INFORMATION

Buffalo Water Board

Oluwole McFoy

Chairperson

Donna Estrich

Vice Chairperson

Board Members

Gerald E.

Kelly

Charles E McGriff

William

Sunderlin

Important Service Numbers

Billing Office

716 – 847 - 1065

For billing questions & service problems

Customer Service

Dispatch

716 – 851 - 4747

To Report Leaks

716 – 851 - 4748

716 – 851 - 4749

Meter Installations

716 – 852 - 0197

 

Meter Repair

716 – 851 - 4741

Service Inspections

716 – 851 – 4782

Final reads on meter

Water Treatment Plant

716 – 851 – 4720

 

Water Treatment Plant Laboratory

716 – 851 - 4704

Water quality complaints & questions

Water Treatment Supervisor

716 – 851 - 4726

 

Erie County Dept. of Health

716 - 858 - 7677

For health issues

City of Buffalo Web site: http://www.ci.buffalo.ny.us/

Billing & Customer Service

American Water

281 Exchange Street

Buffalo, NY 14204

716 – 847 - 1065

 

Water Treatment Plant

American Water

2 Porter Avenue

Buffalo, NY 14201

716-851-4720

PWS ID # NY1400422

 

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