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Site Map

  1. Home
  2. Customer Service
    1. Online Meter Reading
    2. Online Bill Payment
      1. Western Union Convenience Pay®
        1. Payment Locations
    3. Consumer Tips
      1. Water Saving Tips
    4. Rates and Fees
      1. Schedule of Rates & Fees Effective July 1,2011
      2. Sewer Billing Q&A
      3. Simple Bill Calculator
      4. Comprehensive Bill Calculator
    5. Online Forms
      1. Pay Past Due Balances
      2. Change of Address
      3. Commercial Connect or Discontinue Water Service
      4. Commercial Account Application for Water Service
      5. Residential Application to Disconnect/Reconnect Water Service
    6. Contact Us
      1. Hours of Operation
      2. Telephone Directory
    7. Low Income Seniors
  3. FAQs
    1. Statement Regarding the Chromium-6 Report
    2. Water Service Line Repair or Replacement Program
    3. Water Quality
    4. Billing
    5. Tenant/Landlord
    6. Water Service
    7. Definitions & Abbreviations
  4. Treatment
    1. Raw Water Sources
    2. Water Treatment History
    3. Water Distribution
    4. Water Treatment Process
      1. Water Treatment Schematic
    5. Water Treatment Schematic
  5. Quality
    1. Aesthetic Qualities
    2. Lead & Copper Exposure
    3. Water Quality FAQs
    4. Water Quality Reports
      1. 2011 - 2012 Water Quality Report
      2. 2010 - 2011 Water Quality Report
      3. 2009 - 2010 Water Quality Report
      4. 2008 - 2009 Water Quality Report
      5. 2007 - 2008 Water Quality Report
      6. 2006 - 2007 Water Quality Report
      7. 2005 - 2006 Water Quality Report
      8. 2004 - 2005 Water Quality Report
      9. 2003 - 2004 Water Quality Report
      10. 2002 - 2003 Water Quality Report
      11. 2001 - 2002 Water Quality Report
      12. 2000 - 2001 Water Quality Report
      13. 1999 - 2000 Water Quality Report
      14. 1998 - 1999 Water Quality Report
      15. 1997 - 1998 Water Quality Report
      16. 1996 - 1997 Water Quality Report
      17. 1995 - 1996 Water Quality Report
      18. 1994 - 1995 Water Quality Report
  6. Education
    1. Formation of the Great Lakes
    2. Cryptosporidium
    3. Giardia
    4. Radon
    5. Zebra/Quagga Mussels
  7. About
    1. Water Board
    2. Metering Program
    3. Departments
      1. Colonel Ward Pump Station
      2. Filter Plant
        1. Plant Operations
      3. Laboratory
        1. Laboratory Tests
    4. Links
    5. City History
  8. Tours