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Site Map

1. Home
2. Customer Service
   1. Online Meter Reading
   2. Online Bill Payment
      1. Western Union Convenience Pay®
         1. Payment Locations
   3. Consumer Tips
      1. Water Saving Tips
   4. Rates and Fees
      1. Schedule of Rates & Fees Effective July 1,2010
   5. Online Forms
      1. Pay Past Due Balances
      2. Change of Address
      3. Commercial Connect or Discontinue Water Service
      4. Commercial Account Application for Water Service
      5. Residential Application to Disconnect/Reconnect Water Service
   6. Contact Us
      1. Hours of Operation
      2. Telephone Directory
   7. Low Income Seniors
3. FAQs
   1. Water Quality
   2. Billing
   3. Tenant/Landlord
   4. Water Service
   5. Definitions & Abbreviations
4. Treatment
   1. Raw Water Sources
   2. Water Treatment History
   3. Water Treatment Process
   4. Treatment Schematic
   5. Water Distribution
5. Quality
   1. Aesthetic Qualities
   2. Lead & Copper Exposure
   3. Water Quality FAQs
   4. Water Quality Reports
      1. 2009 - 2010 Water Quality Report
      2. 2008 - 2009 Water Quality Report
      3. 2007 - 2008 Water Quality Report
      4. 2006 - 2007 Water Quality Report
      5. 2005 - 2006 Water Quality Report
      6. 2004 - 2005 Water Quality Report
      7. 2003 - 2004 Water Quality Report
      8. 2002 - 2003 Water Quality Report
      9. 2001 - 2002 Water Quality Report
      10. 2000 - 2001 Water Quality Report
      11. 1999 - 2000 Water Quality Report
      12. 1998 - 1999 Water Quality Report
      13. 1997 - 1998 Water Quality Report
      14. 1996 - 1997 Water Quality Report
6. Education
   1. Formation of the Great Lakes
   2. Cryptosporidium
   3. Giardia
   4. Radon
   5. Zebra/Quagga Mussels
7. About
   1. Water Board
   2. Regulations
      1. Definitions
      2. General Provisions
      3. Supply of Water
      4. Application for Water Service
      5. Discontinuance of Water Service
      6. Requirement of Licensed Plumbers
      7. Water Service Connections
      8. Water System Service
      9. Protection of Facilities
      10. Supply to Building Under Construction
      11. Cross-connection Restrictions
      12. Water Rates, Bills, & Payment
      13. Water Meters
      14. Administration & Enforcement
      15. Penalties & Damages
      16. Schedule of Rates, Fees, & Charges
   3. Metering Program
   4. Departments
      1. Colonel Ward Pump Station
      2. Filter Plant
         1. Plant Operations
      3. Laboratory
         1. Laboratory Tests
   5. Links
   6. City History
8. Tours