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| Important Service Numbers | |||
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Billing Office & Customer Service |
716 – 847 - 1065 | For billing questions, final reads on meters & service problems | |
| 716 -847 - 0150 | Fax | ||
| Dispatch | 716 – 851 - 4747 | To Report Leaks | |
| 716 – 851 - 4748 | |||
| 716 – 851 - 4749 | |||
| Meter Installations | 716 – 851 - 4741 | ||
| 716 - 847 - 1065 | |||
| Meter Repair | 716 – 851 - 4741 | ||
| Self Meter Reads | 716 -852 - 0197 | web link | |
| Service Inspections | 716 – 851 – 4782 | Service line inspections & permits | |
| Water Treatment Plant | 716 – 851 – 4720 | ||
| Water Treatment Plant Laboratory | 716 – 851 - 4704 | Water quality complaints & questions | |
| Water Treatment Supervisor | 716 – 851 - 4726 | ||
| Erie County Dept. of Health | 716 - 858 - 7677 | For health issues | |
| City of Buffalo Web site: http://www.ci.buffalo.ny.us/Home | |||
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Billing & Customer
Service (Monday-Friday: 8:30 AM to 4:15 PM) |
Water Treatment Plant American Water 2 Porter Avenue Buffalo, NY 14201 PWS ID # NY1400422 |
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