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Telephone Directory

Billing Office &

Customer Service

716-847-1065

All customer service and billing related

calls during normal business hours.

Mon - Fri 8:30 am - 4:15pm

716-847-0150 Fax
Dispatch 716-851-4747 After hours or Emergency Leak Reporting.
716-851-4748
716-851-4749
Self Meter Reads 716-852-0197
Service Inspections 716-851-4782 Service line inspections & permits
Water Treatment Plant 716-851-4720

Water Treatment Plant

Laboratory

716-851-4704 Water quality complaints & questions

Water Treatment

Supervisor

716-851-4726  

Erie County

Dept. of Health

716 - 858-7677 For health issues
City of Buffalo Web site: http://www.ci.buffalo.ny.us/Home

Billing & Customer Service
Veolia Water
281 Exchange Street
Buffalo, NY 14204

(Monday-Friday:
8:30 AM to 4:15 PM)

Water Treatment Plant
Veolia Water
2 Porter Avenue
Buffalo, NY 14201
PWS ID # NY1400422